About Novalja Turist
Welcome to the official website of “Novalja Turist” Travel Agency.
Please
allow us to introduce ourselves...
The agency was founded 8 years ago, but all our employees have 10 or more years of experience in this business. Our goal is to organize the best possible package and adequate accommodation in the most popular destination in Croatia. We summed the knowledge from the different fields related to tourism into a perfect TEAM, in which everyone has its role. Our helpful, educated and warm staff will respond to all your questions and requests in order to make your stay in our city an unforgettable experience. A number of accommodation we have at our disposal, which continues to grow, speaks for the quality of our work. Our satisfied customers and renters helped us make many friends and contacts all around Europe.
We try to be fair and responsible, to meet your expectations and present you Novalja with all its hidden beauties, to be different from others, because you deserve that.
General information
NOVALJA TURIST d.o.o.
tourist agency
Matice Hrvatske 12,
53291 Novalja, Croatia
MBO: 20048250
VAT: HR91689172831
OIB: 91689172831
Kod: HR-AB-53-020048250
Working hours: 09:00h – 15:00h (monday- saturday)
E-Mail: info@novaljaturist.com
Web: www.novaljaturist.com
Phone: +385 (0)91 563 4494
Mobile: +385 (0)91 563 4494
Fax: +385 (0)53 661 859
Bank account:
Privredna Banka Zagreb
Radnička 50,
Zagreb, Croatia
IBAN: HR63 2340009 1110457 326
SWIFT: PBZGHR2X
Registered in the Commercial Court in Rijeka no: Tt-13/5202-2
Initial capital: 20 000 kn paid in full
Board members: Đulijano Matas
COMPLAINT PROCEDURE
In accordance to the article 10. item 3. of customer protection law all customers have a right to make a complaint regarding the quality of our services. Guests can file written complaints to the following address:
Novalja Turist d.o.o.
Matice hrvatske 12,
53291 Novalja, Croatia
or personally in the office at:
Casa La Cha-Hostel & Bar,
Lokunje 1,
53291 Novalja
and also by
fax/phone: +385 53 661 859
E-mail: info@novaljaturist.com
The Agency undertakes to provide a written decision on the complaint within 15 days from the date complaint has been received.